Product Installation Guides

Teak & Rope supplies materials only. Installation must be completed by a suitably qualified and, where required, licensed contractor. The customer’s project professionals must confirm suitability, design, approvals, evidence of suitability and compliance for the actual project.

Before work begins, verify the delivered product against the order and current documents. Inspect colour, batch, dimensions and condition. Confirm the substrate, support, moisture, drainage, ventilation, movement, fixings, adhesives, sealants, penetrations, interfaces and surrounding construction.

Use only product-specific numerical spans, centres, gaps, fasteners, adhesive coverage and tolerances stated in the current schedule supplied for the exact profile. If that schedule is missing or conflicts with the project, stop and obtain written clarification. Do not copy measurements from another brand or profile.

Stop work if a product appears incorrect, damaged, defective or unsuitable, or if the site differs from the approved design. Photograph the condition and retain affected material. Do not conceal an unresolved issue.

Intended use

Use only for pedestrian decking applications identified in the product schedule. The decking board is not a structural joist, bearer, stair stringer, balustrade or load-bearing element unless expressly certified for that use.

Before installation

Confirm the supporting structure is designed, durable, level and able to carry the system and imposed loads. Confirm joist material, spacing, double supports at board ends and joints, edge details, stairs, picture framing, drainage, ground clearance and ventilation. Check pool, coastal, bushfire, commercial and high-traffic applications with the project professionals.

Store boards fully supported and protected from distortion and uneven heat. Lay out boards from the same batch, mix boards where reasonable colour variation exists and complete a dry trial before fixing.

Installation controls

Use the approved clip or fixing system. Support every board end and joint. Provide product-specific side, end and perimeter movement gaps measured at installation conditions. Do not force boards tight, obstruct drainage or ventilation, or create cantilevers beyond the written schedule. Pre-drill where required and avoid overdriving fixings.

Provide access and drainage below the deck. Keep boards clear of persistent water, soil, mulch, heat sources and highly reflective glazing unless the application has been assessed. Coordinate membranes and falls; decking itself is not a waterproof deck system.

Care

Remove construction dust, metal swarf, cement and chemicals promptly using approved methods. Use mild detergent, water and a soft brush unless the product schedule permits another method. Do not assume high-pressure cleaning, solvents, chlorine concentration or abrasive pads are safe.

Follow the WPC decking controls above except where the PVC product schedule gives different requirements. PVC thermal movement can differ materially from WPC and timber.

Confirm product-specific support spacing, end support, fixing slots, screw position, clip type, movement gaps and maximum board lengths. Never rigidly lock a board that is designed to move. Install within the stated temperature conditions and allow for site orientation, board temperature, reflected heat and colour.

For a movement, lifting, buckling or distortion complaint, preserve records showing support spacing, double joists, board lengths, end and perimeter gaps, fastener position and tightness, ventilation, drainage, installation temperature, exposure and reflected sunlight. These facts are needed to distinguish product defect from restraint, inadequate support or site heat.

Residential voluntary warranty: 10 years. Commercial voluntary warranty: 5 years. Coverage remains subject to the Product Warranty and applicable schedule.

The project designer must establish wall classification, structure, wind actions, fire requirements, weatherproofing, membranes, cavity, drainage, ventilation, flashings and interfaces. The product is not, by itself, a compliant external wall or waterproofing system.

Verify subframe alignment, durability and support centres from the exact profile schedule. Use the proprietary bracket, clip and trim system where specified. Do not substitute fasteners or face-fix unless written details allow it. Maintain ventilation openings, drainage paths, base and roof clearances, control joints and movement gaps.

Detail corners, openings, penetrations, parapets, windows, doors and dissimilar materials so water is directed outward and movement is not restrained. Do not rely on sealant as the sole weatherproofing strategy where flashings or membranes are required.

Manufacturer fire or water claims must not be treated as NCC acceptance. Obtain project approval for the exact configuration before installation.

Confirm the sheet is approved for the intended internal or external location, temperature, moisture and fire requirements. A water-resistant sheet is not a wet-area membrane or complete waterproofing system.

The substrate must be sound, dry, clean, stable, flat and compatible with the adhesive. Correct moisture, movement and surface contamination first. Dry-lay sheets to approve pattern, vein direction, joints and colour. Allow for perimeter and building movement joints; do not bridge an active joint.

Use only a compatible adhesive and sealant verified for the sheet, substrate and exposure. Follow the adhesive manufacturer’s preparation, coverage, open time, pressure and cure requirements. Provide mechanical restraint where the product schedule, height, substrate or risk requires it. Protect edges, corners, penetrations and heat-source clearances.

Confirm the exact range and backing, because substrate, adhesive, sealing and external-use requirements can differ. Flexible stone reproduces natural variation; approve a full dry layout before bonding.

Prepare a stable, dry, clean and suitably keyed substrate. Apply the product-approved adhesive with complete, controlled coverage and roll or press sheets evenly without trapping air. Treat seams, corners, terminations and penetrations as stated in the product schedule. Use a compatible sealer only where required and test it on an offcut first.

External, façade, wet-area, heat-exposed and regulated fire applications require project-specific approval. The sheet does not replace a membrane, flashing or compliant wall system.

Confirm the panel composition, substrate, intended internal location and the exact tested acoustic or fire assembly. A panel’s reported result does not automatically apply when the cavity, insulation, mounting, spacing or substrate changes.

Store panels dry and flat, condition them where the product schedule requires and inspect finish before cutting. Locate services and suitable fixing points. The wall or ceiling must be sound, flat and capable of supporting the panels.

Use approved mechanical fixings or adhesive. Ceiling and overhead work requires positive mechanical restraint designed for the application. Maintain panel alignment, consistent slat spacing, perimeter details and access to services. Coordinate sprinklers, lights, switches, outlets and fire-stopping with qualified trades.

Do not use in wet, external, high-heat or fire-regulated areas unless the exact product and assembly are approved.

Confirm internal or external approval, substrate, fire requirements, heat exposure and expected movement. Store and condition panels to avoid distortion.

Install to a sound, clean, dry, flat substrate using approved adhesive and mechanical restraint where required. Plan panel direction, joints, corners, edges, penetrations and termination trims before cutting. Allow movement at perimeters and long runs; do not pin every edge rigidly unless the schedule requires it.

Keep clear of cooktops, heaters, fireplaces and other heat sources unless a documented clearance and suitability assessment permits the use. PVC material water resistance does not make the installed wall a compliant wet-area system.

Final site measurement, wall and floor condition, fixing points, services, appliance models and clearances, ventilation, plumbing, electrical work, waterproofing, stone and glass interfaces and installation sequencing must be coordinated before production.

The customer must approve the final drawings, dimensions, finishes, opening directions and hardware schedule. The installer must verify the site again before assembly. Cabinets must be level, plumb, securely fixed to suitable structure and protected from construction moisture. Cut-outs and services must not weaken components or expose unsealed material.

Appliances, stone, glass, plumbing, gas, electrical and waterproofing work must be completed by appropriately qualified trades. Moisture leaks, inadequate ventilation, building movement and incorrect appliance clearances are not joinery manufacturing defects.

At handover, test doors, drawers, hardware, lighting and appliances within the supplied scope and give the customer care instructions. Adjustment after normal settling is maintenance unless caused by a product defect.

Before manufacture, the project designer must specify opening dimensions, wind classification or design pressures, water penetration requirement, energy performance, glazing, human-impact safety, bushfire and other project requirements. AS 2047 or AS 1288 claims require evidence for the exact supplied unit and glazing.

Store units upright, supported, dry and protected from cement, lime, acid, metal debris and site damage. Before installation, check labels, dimensions, handing, operation, frame, glass and hardware.

The builder/installer must provide a structurally adequate, correctly sized and prepared opening. Install square, level, plumb and untwisted using compatible packers and fixings without blocking drainage paths. Provide project-designed flashings, sill support, perimeter seals, membranes and interfaces. Do not rely on perimeter sealant alone where the wall system requires flashing or drainage.

After installation, verify operation, locks, reveals, drainage, seals and glass condition. Protect the unit during remaining work and retain compliance labels and certificates. Teak & Rope does not warrant the opening, wall, flashing, sealant installation or other third-party workmanship.

Retain the invoice, product and batch labels, applicable guide version, approvals, installer licence/details, delivery/storage photographs, substrate and framing photographs, set-out and measurements, fixing/clip/adhesive/sealant records, progress photographs, approved deviations, completion inspection and customer care handover.